GOODBYE CITY never sleep

Emosi pelbagai flavor melanda lagi!

Last Thursday, I went for an interview with CitiBank. It was for customer service executive position. At first, I just went to the interview just to gain some experiences but then, that Indian man; Neela told me that I've passed the interview. Telling you this, I have no confidence to be a part of customer service line especially with this international bank. But the nice Neela advised me and gave me some tips as I honestly told him that I'm not so confident with my ability. Again, the nice Neela convinced me on that. He said that his senior Shiela; an Indian as well believed in me.
"Ok, I'll try my best." That's what I was saying to Neela.

And Friday came....
Again, I came to CitiBank to meet the recruitment manager. She's a Malay woman. I did prepare for the interview since it is my dream to join banking sector. There were all 5candidates. As usual, it was really hard for me to get rid off the word "nervous". But then, I just couldn't believe that I could answer well each questions she asked. I assured her how I love to be a part of customer service line. How I love to join CitiBank. And I think she loves my spirit! Hehe.. Is it too much? Haha.. She said that she would arrange my next level interview with the HR manager. O.M.G, I did it!!!


Monday came, the day for my final interview.....
Basically, Neela said that I would have 90% chances to be employed by CitiBank if I passed to the final one. And for this final stage interview, I've put my full efforts on it. I've make up my mind. Telling you the truth, I never imagined to be in customer service line before but then, I realized that customer service line is not just to pick up the calls. It is not just a phone girl but I would rather love to call it as a "Miss Know Everything". I believe I could enrich my knowledge if I were in customer service line. I love banking and of course customer service would give me great opportunity to study about bank's products and services. Really, I want to be in customer service line.


And the time came.. It was about 3p.m when I was first met with the HR manager. Madam Kim.
It was suck!!! I didn't know why, all my confidence was gone once the manager kept arguing on my opinion.

"Why you didn't set you blog as a private? Is it ok with you to share your private stuffs with your friends? You know what, I do have my own blog but I didn't publicize my blog."

Common la nyonya, everyone have their one preferences! Just because you didn't publicize your blog, you want me not to publicize it as well?

"Your ambition is to be a lawyer but why are you here? Why didn't you sit again for your examination in law? Or perhaps you could further your degree at private college as long as you do what you really want to."

O.M.G, I was sweating!!! What do you expect me to do??? That was my biggest failure after all. It was easy for you to suggest me to go for the private class but really, it was not as simple as you think. Money is the matters and I believe in my destiny. Allah would always give me the best.

"You got the offer from Astro but why don't you try? I know you love banking but Astro is a such big company in our country, you supposed not to decline the offer."

Excuse me madam. I just did what I want to do. I just choose what I really interested to. I didn't know what was exactly in your mind. Before this, you asked me to do what I really want to; further my study in law but now, you urged me to build my career path with Astro rather than banking.

"I think customer service environment is not suitable for you. From your explanation before, I found that you are the one who love to deal directly with the customers. You like to walk there and walk here and I believe you are more suitable in front line environment."

"You're good, nothing wrong with you but I don't think you are able to just sit on your chair for 8hours period. You should think better what you really want to do and what you really love to do."

O.M.G, it's obvious that she didn't want me!!! I know myself better. I know what I really want to. Is it my fault if I love dealing with the customers? Is it my fault if I enjoy doing marketing activities during my internship? Is it my fault if I try to be honest? This was my first time I was fully prepared for the interview but it turned out to be a nightmare for me! It was all gone.. Goodbye CitiBank ;(

:: Thanks Neela ;)
:: Thanks Ms Linda
:: Thanks Madam Kim